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Guide two of seven

What to do in the first ten minutes.

Six situations, the steps that actually change the outcome, and how quickly each one needs a chair. Call us while you read.

Treatment room prepared for a same-day appointment

Find what happened.

The first few minutes matter most for a knocked-out tooth and least for a lost crown. The time window under each heading is the honest one, not a scare tactic.

A permanent tooth has been knocked out

Reimplant within 30 to 60 minutes

  1. 1Pick the tooth up by the crown, the part you normally see. Do not touch or scrub the root surface.
  2. 2If it is dirty, rinse it for a few seconds in cold milk or saline, never under a running tap.
  3. 3Put it straight back in the socket the right way round and bite gently on a clean cloth to hold it.
  4. 4If it will not go back, store it in cold milk or in the mouth against the cheek, and call us immediately.

Avoid. Do not store the tooth in tap water, do not let it dry out, and do not scrub the root. The periodontal ligament cells on the root are what allow it to reattach, and they die quickly.

A knocked-out baby tooth is different: do not try to put it back, because it can damage the permanent tooth forming above it. Call us the same day.

A tooth has cracked or broken

Seen within 24 hours

  1. 1Rinse with warm salt water and keep any pieces of the tooth in milk.
  2. 2Stop chewing on that side entirely, including soft food.
  3. 3Hold a cold compress against the outside of the cheek for ten minutes at a time.
  4. 4Call us and describe whether the break is sharp, painful to bite on, or bleeding from the middle of the tooth.

Avoid. Do not file a sharp edge down yourself and do not seal the tooth with household glue. If the pink pulp is visible in the middle of the fracture, that is a same-day appointment, not a next-week one.

A cusp that breaks off a back tooth often signals an older crack running under a large filling, which is why we image and test the tooth rather than simply rebuilding the missing corner.

A toothache that will not settle

Same day if it wakes you

  1. 1Note what provokes it: cold, heat, biting, or nothing at all.
  2. 2Take your usual over-the-counter painkiller at the dose on the packet, if it is safe for you.
  3. 3Sleep with your head propped higher, which reduces the pressure that makes pulpitis worse at night.
  4. 4Call the same-day line and tell us whether the pain lingers after the trigger is removed.

Avoid. Do not hold aspirin against the gum, which burns the tissue, and do not rely on antibiotics from a previous course. Pain that lingers for minutes after cold usually means the pulp is irreversibly inflamed, and that needs treatment rather than tablets.

Go to an emergency room, not a dental studio, if there is swelling spreading towards the eye or under the jaw, a fever, or any difficulty breathing or swallowing.

A filling, crown or veneer has come off

Within a few days

  1. 1Keep the crown or veneer, rinse it and bring it with you. It can often be recemented.
  2. 2Keep the exposed tooth clean and avoid very hot, cold or sweet things on that side.
  3. 3Temporary dental cement from a pharmacy can hold a crown for a day or two if the fit is obvious.
  4. 4Book within a few days, because an unprotected prepared tooth shifts and the crown stops fitting.

Avoid. Never use superglue or household adhesive. It contaminates the fitting surface, is toxic to the pulp and usually means a crown that could have been recemented has to be remade.

If a crown came off with the post or a piece of tooth inside it, say so when you call. That changes what the appointment needs to be.

A cut lip, tongue or gum

Bleeding should stop within 15 minutes

  1. 1Press firmly on the area with clean gauze or a cloth for a full ten to fifteen minutes without peeking.
  2. 2Use a cold compress on the outside to slow the bleeding and limit swelling.
  3. 3Rinse gently with salt water once the bleeding has stopped.
  4. 4Call us if bleeding continues past fifteen minutes of steady pressure, or if the cut gapes open.

Avoid. Do not keep lifting the gauze to check, which restarts the clot each time. A wound through the lip border, or one with gravel or debris in it, is a medical rather than a dental appointment.

Gums that bleed every time you brush are not an emergency but are not normal either. That is gingival inflammation and it is reversible.

An aligner, retainer or wire problem

Within a week, sooner if it is sharp

  1. 1For a sharp wire or attachment, cover it with orthodontic wax or a small piece of sugar-free gum.
  2. 2For a lost aligner, go back to the previous set rather than skipping ahead, and tell us.
  3. 3For a cracked retainer, keep wearing it if it is still comfortable and bring it in.
  4. 4Call so we can decide whether you need an appointment or just a replacement tray.

Avoid. Do not cut a wire yourself and do not skip forward to the next aligner to catch up. Teeth move back faster than they move forward, and a week without a retainer can undo months.

Retainers are for life, not for the first year. Most relapse we see began with a retainer that broke and never got replaced.

Not a dental appointment

Go to an emergency room instead.

A dental studio has a drill and a chair. It does not have an airway team. Any of the following means a hospital, straight away, and you can call us afterwards.

Otherwise, call (415) 555-0123
  • Swelling that is spreading across the face, closing an eye or tracking under the jaw
  • Any difficulty breathing or swallowing, or a voice that sounds different
  • A fever alongside dental pain or swelling
  • Bleeding that will not stop after fifteen minutes of firm pressure
  • A jaw injury, a suspected fracture, or a head injury with the dental one
The reception desk at the studio on Fillmore Street

Same-day slots, held back on purpose.

We keep appointments empty every weekday rather than filling the book solid, because the alternative is telling someone in pain to wait until Thursday.

  • Weekday morningsTwo slots held from 8:00 am, released at 4:00 pm the day before.
  • Weekday afternoonsOne slot held from 2:30 pm for pain that starts during the day.
  • FridayOne slot at 8:00 am, because Friday afternoons run short.
  • Out of hoursThe emergency line plays instructions and the on-call number for registered patients.

Registered or not, call first. Describe what happened, when it started and whether anything is swollen. That is what decides whether you are seen this morning or booked properly for next week.

Sample availability for this demo website. Held slots are for pain, swelling, trauma and failed restorations, not for routine or cosmetic appointments.

General information, not dental advice. Nothing here is a diagnosis or a treatment plan, and it cannot account for your own history, medications or examination findings. Please speak with a licensed dentist about your own care.

After the emergency, the plan.

Once the pain is settled we look at why it happened, and what it would take to make sure it does not happen again.

Rated 4.9 by 612 patients. Most PPO plans welcome.

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