Privacy Policy

Who we are

This policy applies to Lumière Dental Studio and to this website. You can reach us at hello@lumieredentalstudio.com, by phone at (415) 555-0122, or by mail at 2185 Fillmore Street, Suite 200, San Francisco, CA 94115.

Information we collect

We only collect what we need to respond to you and provide our services.

• Contact details you give us, such as your name, email address, phone number and address.
• Details about the service you are requesting, entered in quote, booking or contact forms.
• Technical data such as browser type, device and pages visited, collected through cookies you allow.
• Records of our communications with you, including calls, emails and messages.

How we use your information

We use personal information to:

• Respond to enquiries and prepare quotes or appointments.
• Deliver, schedule and follow up on the services you request.
• Send service reminders and, where you have agreed, occasional offers.
• Improve our website and meet our legal and regulatory obligations.

Sharing

We do not sell your personal information. We share it only with trusted providers who help us run our business, such as scheduling, payment and email platforms, and only under agreements that require them to protect it. We may disclose information where the law requires it.

Retention and security

We keep information only as long as we need it for the purposes above or as required by law. We use administrative, technical and physical safeguards appropriate to the sensitivity of the data.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to opt out of marketing at any time. Contact us using the details above and we will respond within 30 days.

Health information and HIPAA

Lumière Dental Studio is a covered health care provider under the Health Insurance Portability and Accountability Act (HIPAA). Protected health information you share during treatment is handled according to our separate Notice of Privacy Practices, available at the front desk and on request by email.

Please do not submit detailed medical or dental history through website forms. Contact and appointment request forms are intended for scheduling only. We collect health history through a secure patient portal after your appointment is confirmed.

• You may request a copy of your dental records, including X-rays and scans.
• You may ask us to correct information in your record that you believe is inaccurate.
• You may request a list of certain disclosures of your health information.
• You may file a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights were violated.

California residents

If you live in California you may have additional rights under the California Consumer Privacy Act and the Confidentiality of Medical Information Act, including the right to know what personal information we collect and to request its deletion where permitted by law.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.